Important Information
Policies
To help make your stay at Hotel Ostseehalle Kiel by Premiere Classe in Kiel as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear and simple policies for an uncomplicated stay.
Check-In/Check-Out: Check-in begins at 15:00 and check-out is required by 11:00. Early or late options may be available with prior request.
Identification & Age: Guests must present valid photo ID and a credit card upon check-in. Minimum age for check-in is 18.
Deposits: A credit card pre-authorization or small deposit may be required to cover incidental charges.
Smoking: Hotel Ostseehalle Kiel is a non-smoking property.
Pets: Pets are not allowed at this hotel.
Cancellations: Cancellation terms depend on the chosen rate. Flexible bookings typically allow cancellation up to 24–48 hours before arrival, while non-refundable bookings are fixed.
Accessibility: The property is equipped with a lift and offers rooms accessible for guests with reduced mobility.